All-Inclusive Warranty
Introducing Our All-Inclusive Warranty
Most online retailers cut corners, but our warranty provides industry-leading protection for your watch. We cover issues that most other retailers won't—so you can enjoy your watch without the fear of unexpected repair costs.
What's Covered?
| Local Retailers | The Watchly | Online Resellers | |
|---|---|---|---|
| Manufacturing defects | ✅ | ✅ | ✅ |
| Movement/mechanism | ✅ | ✅ | ✅ |
| Condensation | ✕ | ✅ | ✕ |
| Faulty strap | ✕ | ✅ | ✕ |
| Battery changes | ✕ | ✅ | ✕ |
| Water damage | ✕ | ✕ | ✕ |
| Accidental damage | ✕ | ✕ | ✕ |
| 24/7 support | ✕ | ✅ | ✕ |
| Warranty length | 1 year | 2 years |
Ready to Experience True Protection?
From the internal mechanics to the strap and even the battery, our all-inclusive warranty has you covered. Choose a watch retailer that prioritises your peace of mind. With our unrivalled
What's Not Covered?
It's important to note that our warranty does not cover the following incidents:
- Water damage
- Normal wear and tear
- Scratches
- Any other accidental damage
Starting a Warranty Claim
If you encounter any issues covered that we cover in our warranty, simply contact us to start a warranty claim. Our team will guide you through the process and provide you with the necessary assistance to resolve the issue promptly.
Have questions? Our 24/7 customer support team is always here to assist you, ensuring an exceptional experience from start to finish.
